Why Update Your Website?

Your website is the cornerstone of your marketing.  Keep presenting the fresh face of your business by updating photos. List new products or services; add new staff members photos and bios. Consider adding information pages or a “What’s New” page to show off your latest projects or products. If you’re ready to move beyond your cell phone camera or point and shoot camera give us a call for professional photography.  Time for a major website overhaul?  Redesign your website.

Email continues to shine as a marketing tool.  97% of cell phone users read email on their phone.  Let your website help you collect email addresses, if you’re using an email client (MailChimp, iContact, etc.) add their website widget to your desktop website, mobile site and blog.  Otherwise collect email addresses as you invoice, or have a signup sheet available.  When you’re ready to announce a special you’ll be ready.  I manage email newsletter campaigns as a service.

Social media is the choice many potential clients use to engage with businesses.  Every business needs a Facebook page and Google+ page. Photographers and artists make use of Pinterest, Flickr; home construction or remodeling try Houzz and Pinterest; auto lovers frequent Instagram.

When you’re ready move into video and make use of YouTube, Vimeo and more.  For help read about my Webmaster Services.

97% of cell phone users go online with their phones.  The single biggest impact for your internet presence is a mobile website.  Make it easy for mobile users to receive your message. Reach people on the platform they choose.

Read more  http://www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/

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Email Marketing

Google AdWords campaign can be a bit scary for the novice business owner.  These need to be monitored and tracked to see if the results are new clients to your business.

My client base is service oriented from auto repair shops to veterinarians.  The ones using pay per click campaigns are finding the calls increasing, but the price shoppers’ phone calls are consuming a lot of time and are showing no return.  For the business owner with no staff this presents an issue of not getting back to the work of the day.

I am seeing a huge interest in email marketing for the very purpose of referrals.  Specialized services like transmission repair are not an often repeated service.  But for the business owner a satisfied, trusting client is the ideal person to refer a like-minded friend or family member.  Where service industries used to have loyal clients trends now are to price shop everything.

Begin to collect email addresses from your clients.  Develop a newsletter.  Auto mechanics keep on top of vehicle recalls.  Veterinarians can remind of “flea season” as we move into summer.  Giving advice from your profession has value.  Become a trusted source via email and ask for referrals.  If you want to include an incentive to your existing client AND the referee it’s even more attractive.  Most of us are happy to recommend a business we have a great relationship with.

And always put “review us” icons at the bottom of each email.  Reviews help drive websites!

 

Email Marketing

Email marketing isn’t going away. Our Inboxes are full of them and for good reason: they work.

There are things to know before you begin. There ARE laws governing email.

Each marketing email needs to include how to unsubscribe instructions. Simply put: “reply to this email with unsubscribe in the subject line”. You must remove any and all requests from your email list. The risk is getting your email flagged as “spam”, which means you won’t reach your recipient. Getting blacklisted is to be avoided.

The pretty image emails (HTML) you receive can be created with the help of your web designer. These are actually hosted. All the files for the email layout reside on your server. The email file is so small and downloads quickly as it refers to your website folder to grab the images for the layout. Quick and custom layouts.

You can design your email – but you can’t guarantee how it will be viewed. Each person defines their email. I personally block all images. Outlook then asks if I want to “view the images”. While amazon.com sends me a lovely layout – I receive a clunky email with boxes for pictures…which are blank. The web designer has inserted text, so I can decide if I need to see the picture.

Just as with a website you can code the font to be used, but if the user does not have that font on their computer it will substitute another and the layout will change to accommodate it.  Macs have fonts PCs don’t and vice-versa. There are universal fonts – which is what you see on most websites.

Another option: You can create your email design in Publisher and save to send as email. Using Publisher means you must optimize the photos. If your email is laden with graphics the file size will be large and clog Inboxes, that alone will get you blocked or flagged as spam. One of my clients sends me the images for the newsletter email and I re-size and optimize. The finished file is larger than an HTML hosted email would be, but small enough to be acceptable to send as an email. This is a great way to begin –  and budget minded. Also note – the above user email rules apply – and your design may not show up as you intended. It can be frustrating, but if you keep it simple – it is do-able. Test, test, test is the key.

If you are doing it yourself – you need to check with your web hosting regarding email lists. If you are starting out and have less than 300 emails on your list you are probably within their limits. But most web host companies limit how many emails you can send within a day – if their maximum is 300 – you won’t be able to send any other business emails in that day.

There is a good reason behind this limitation. When so much email is being sent through a server (where your web site resides) it is using up resources better left to keeping your website downloading fast.

Next up is the spamming factor. If web hosting doesn’t limit the email activity spammers run rampant. Most websites are hosted on shared servers. Once spammers get ahold of a server they will drag down all the sites on that server. Once the spamming activity is tagged by Yahoo, Google – webmail – it will begin to blacklist that IP address as spam – which now compromises all the sites. Be thankful to your web hosting for being watchful!

Now, what to do with a large email list? Move into the email marketing companies. There are tons to choose from. Many have templates you can use to fill in and compose your layout. These are fee based and you upload your email list. They also have the software in place to help out with being blocked and never reaching your recipient, controlling who opts out and so on. They know what they are doing and it saves you some headaches.